How We Work
getting to know you
A new client consultation meeting must be completed before any dog walking or pet sitting services at no charge.
After initially speaking with you, we’ll schedule a mutually convenient appointment to come to your home where we will be excited to meet both you and your pets!
These meetings give us a great opportunity to get to know you as well as allow you to get to know us and have any of your burning questions answered!
Once all details have been confirmed, we can then get you booked in straight away and organise any keeping of keys/key codes (all of which is done securely).
When using our holiday stay services, we ask that you pay a deposit of 50% of the total cost to secure your booking. We ask that the remaining balance of the booking is paid before you go on your travels
For other services (dog walks, day-care and drop-ins), invoices will be sent to you upon booking and we ask that you please complete payment by the end of the week dated on the invoice.